- Relevant services:
- Management systems ISO (17025, 15189, 9001)
- Quality assurance system GLP, GCLP
- QA management GLP, GCLP, ISO
- ISO assessment and accreditation or certification support
- Internal audits (ISO, GLP)
- Laboratory working environment
- Training (GLP, GCLP, ISO, meet the requirements)
- Supplier management and audits
Analytical and medical laboratories
Analytical and medical laboratories play a critical role in generating data that supports clinical decisions, regulatory submissions, and patient safety. In these environments, quality is inseparable from data integrity, traceability, and consistency.
Unlike many other settings, laboratory work is highly data‑driven and often routine — which makes loss of control harder to detect until it is questioned by an assessor, inspector, or customer. Quality in laboratories is therefore not only about having procedures in place, but about maintaining confidence in results over time.
Why QAlliance
Typical challenges in a laboratory setting
In our experience, quality issues in analytical and medical laboratories rarely originate from technical competence. They more often stem from systemic weaknesses in control, oversight, or understanding of regulatory intent.
Typical challenges include:
Data integrity risks in daily work
Manual data transfers, instrument interfaces, spreadsheets, and workarounds that are accepted as normal practice.
Procedures followed formally, but not functionally
SOPs exist, but staff rely on informal routines to get work done.
Unclear ownership of the quality system
Responsibilities between laboratory management, quality functions, and technical experts are not always clearly defined.
Change introduced without sufficient control
New methods, instruments, or software are implemented without full consideration of impact on validated or accredited states.
Assessment readiness driven by accreditation cycles
Quality efforts peak before ISO assessments or inspections, rather than being embedded in routine operations.
What is expected of a quality responsible
Quality responsibility in laboratory environments requires continuous attention to detail paired with system‑level oversight.
It involves being able to:
- ensure data integrity across instruments, methods, and personnel
- maintain compliance while allowing laboratories to operate efficiently
- manage method changes, system updates, and deviations without destabilising control
- explain laboratory practices clearly to inspectors and assessors
This role requires both technical understanding and the ability to see patterns, trends, and risks beyond individual results.
A few practical examples
Operating under ISO 17025 or ISO 15189 accreditation
Maintaining compliance between assessments, not just during preparation.
Supporting clinical trials or regulated manufacturing
Laboratory data must meet both ISO and GxP expectations, with clear traceability and oversight.
Introducing new analytical methods or systems
Change control and validation need to protect data credibility while supporting development and innovation.
